Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide

Q1. Does Amazon hire freshers for testing roles? 

Yes, Amazon regularly hires freshers for software testing and Quality Assurance (QA) roles. Every year, Amazon recruits graduates from engineering colleges and universities for positions such as QA Engineer, Software Test Engineer (STE), Quality Analyst, Junior Automation Tester, and Software Development Engineer in Test (SDET), depending on the candidate’s technical skills and qualifications. 

Freshers usually begin their careers by working on manual testing activities, where they learn how to understand requirements, write test cases, execute tests, identify defects, and report bugs. They also gain exposure to Agile development practices, software development life cycles, defect management tools, and real-world software applications. 

To improve their chances of getting selected, candidates should have: 

• A strong understanding of software testing fundamentals.  

• Knowledge of SDLC and STLC.  

• Basic understanding of manual testing concepts.  

• Good logical thinking and analytical skills.  

• Strong communication and problem-solving abilities.  

• A willingness to learn new tools and technologies.  

Having internships, academic projects, or certifications in software testing can also strengthen a fresher’s profile for Amazon QA roles. 

Q2. Is coding required for Amazon QA freshers? 

No, coding is generally not required for entry-level Manual QA roles at Amazon. Freshers applying for manual testing positions are expected to understand software testing concepts rather than advanced programming. Their day-to-day responsibilities mainly involve understanding business requirements, preparing test cases, executing manual tests, reporting defects, and verifying bug fixes. 

Typical responsibilities of a Manual QA Engineer include: 

• Understanding functional requirements.  

• Writing and reviewing test cases.  

• Executing manual test cases.  

• Reporting software defects.  

• Performing smoke and regression testing.  

• Verifying fixed defects.  

• Collaborating with developers and business analysts.  

Although coding is not mandatory initially, learning programming languages such as Java, Python, or JavaScript can significantly improve career growth. These skills become important when moving into automation testing or SDET roles. 

Freshers are encouraged to gradually learn: 

• Java or Python  

• Selenium WebDriver  

• TestNG or JUnit  

• SQL  

• API Testing using Postman  

• Git  

• CI/CD concepts  

Therefore, coding is not required to start, but it is highly beneficial for long-term career advancement. 

Q3. Can freshers move to automation roles at Amazon? 

Yes, freshers can successfully transition into automation testing roles at Amazon after gaining experience and learning automation tools. Many experienced Automation Test Engineers and Software Development Engineers in Test (SDETs) begin their careers as manual testers before moving into automation. 

A recommended learning path is: 

1. Learn software testing fundamentals.  

2. Build a strong understanding of manual testing.  

3. Practice writing test cases and reporting defects.  

4. Learn a programming language such as Java or Python.  

5. Learn Selenium WebDriver.  

6. Study TestNG or JUnit.  

7. Learn API Testing using Postman.  

8. Understand SQL, Git, Maven, and CI/CD tools.  

Automation testing helps improve testing speed, accuracy, and efficiency by automating repetitive test cases. Since Amazon frequently releases updates to its applications and services, automation testing plays a major role in maintaining software quality. 

By continuously improving their technical skills and gaining project experience, freshers can confidently move into Automation Test Engineer and SDET roles at Amazon. 

Q4. Is testing a long-term career at Amazon? 

Yes, software testing is an excellent long-term career at Amazon with numerous opportunities for growth and specialization. As one of the world’s largest technology companies, Amazon continuously develops new products, cloud services, mobile applications, and large-scale distributed systems, creating a constant demand for skilled QA professionals. 

A typical career progression in Amazon’s testing domain may include: 

• QA Engineer  

• Software Test Engineer (STE)  

• Senior QA Engineer  

• Automation Test Engineer  

• Software Development Engineer in Test (SDET)  

• Senior SDET  

• Automation Lead  

• Test Lead  

• QA Manager  

• Test Architect  

• Quality Engineering Manager  

In addition to promotions, testers can specialize in advanced areas such as: 

• Automation Testing  

• API Testing  

• Performance Testing  

• Security Testing  

• Mobile Application Testing  

• Cloud Testing  

• AI-assisted Testing  

Amazon encourages continuous learning and innovation, allowing QA professionals to work with modern technologies such as AWS, automation frameworks, DevOps practices, and large-scale distributed systems. With consistent learning and experience, software testing can become a highly rewarding long-term career that offers excellent salary growth, technical expertise, and leadership opportunities. Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide – 

Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide 

Leave a Comment / Uncategorized / By Srushti Patil 

 Introduction: Growing Hiring Demand for Freshers in Amazon Testing 

Amazon is one of the world’s largest technology companies, operating a massive e-commerce platform that serves millions of customers every day. From searching for products and placing orders to processing online payments and tracking deliveries, every feature must work accurately and efficiently. Since millions of users depend on Amazon’s services, maintaining software quality is one of the company’s highest priorities. 

Even a small software defect can lead to failed payments, incorrect orders, delayed deliveries, or poor customer experiences. Such issues can affect customer trust and business revenue. To prevent these problems, Amazon invests heavily in software testing and quality assurance (QA), ensuring that every new feature is thoroughly tested before it reaches customers. 

To support its large-scale applications and continuous software releases, Amazon regularly hires fresh graduates for various software testing roles, including: 

• QA Engineer  

• Software Test Engineer (STE)  

• Quality Analyst  

• Junior Automation Tester  

These positions provide an excellent opportunity for freshers to begin their careers in software testing. New graduates receive exposure to real-world projects, Agile development methodologies, cloud-based applications, API testing, automation frameworks, and large-scale distributed systems. As they gain experience, they can grow into advanced roles such as Automation Test Engineer, Software Development Engineer in Test (SDET), Test Lead, and QA Manager. 

If you are preparing for your first Amazon QA interview, this article on Amazon testing interview questions for freshers is designed to help you understand software testing concepts using simple language, practical examples, interview-style questions, sample test cases, real-world scenarios, and bug report examples. By learning these fundamentals, you will be better prepared to answer common Amazon software testing interview questions confidently. 

What Is Software Testing? (Simple Explanation) 

Software testing is the process of checking whether a software application works as expected and meets customer requirements. It involves verifying that every feature performs correctly, identifying defects, and ensuring that the application delivers a reliable and smooth user experience before it is released. 

In simple words, software testing makes sure the software works correctly and does not disappoint users. It helps organizations identify problems early, improve software quality, and provide customers with reliable applications. 

For a company like Amazon, software testing is extremely important because customers rely on its platform for shopping, payments, order tracking, and customer support. Every feature must function accurately, securely, and efficiently. 

Why Testing Is Critical at Amazon 

Amazon handles millions of customer interactions every day, making software quality essential for business success. 

Some important reasons why testing is critical at Amazon include: 

• Amazon has a huge global customer base that expects reliable services.  

• The platform processes millions of online payments, refunds, and transactions every day.  

• New features and updates are released frequently, requiring continuous testing.  

• Customer experience is Amazon’s top priority, and software defects can reduce customer satisfaction.  

• Secure payment processing and order management are essential for maintaining customer trust.  

• High-quality software helps prevent production failures and business losses.  

Because of these reasons, software testing is an integral part of Amazon’s software development process. 

What Is Manual Testing? 

Manual testing is the process of testing an application manually without using automation tools or scripts. In manual testing, the tester interacts with the application like an actual customer, executes different test scenarios, compares actual results with expected results, and reports any defects found during testing. 

Manual testing helps testers understand application behavior, business requirements, and customer workflows. It is considered the foundation of software testing because it teaches beginners how software features work before they learn automation tools. 

Simple Amazon Example 

Suppose you want to verify Amazon’s shopping process. 

A manual tester would perform the following steps: 

• Search for a product.  

• Add the product to the shopping cart.  

• Apply a coupon code.  

• Proceed to checkout.  

• Verify the order summary, pricing, and payment details.  

If all these activities are performed manually without using any automation tool, the process is called manual testing. 

Why Manual Testing Is Best for Freshers 

Manual testing is an excellent starting point for beginners because it focuses on understanding software functionality rather than programming. 

Some of the major reasons why manual testing is ideal for freshers include: 

• Easy to learn and understand.  

• No coding required at the beginning.  

• Helps understand real user behavior and application flow.  

• Develops logical thinking and analytical skills.  

• Improves understanding of business requirements.  

• Builds confidence in writing test cases and reporting defects.  

• Creates a strong foundation for learning automation testing.  

Most experienced QA professionals and automation engineers begin their careers by mastering manual testing concepts. 

What Is Automation Testing? 

Automation testing is the process of executing test cases automatically using testing tools and scripts instead of performing them manually. Automation testing is mainly used for repetitive testing tasks that need to be executed multiple times during software development. 

Automation tools help testers save time, improve testing accuracy, reduce manual effort, and increase overall productivity. Companies like Amazon rely heavily on automation testing because new software updates are released frequently, requiring continuous regression testing. 

Simple Example 

Imagine that Amazon needs to verify the “Add to Cart” feature after every software update. 

Instead of manually testing the feature 50 times, an automation script can: 

• Open the Amazon website.  

• Search for a product.  

• Add the product to the shopping cart.  

• Verify that the product is successfully added.  

• Repeat the same process automatically using different products and test data.  

This significantly reduces testing time while maintaining consistent and accurate results. 

Benefits of Automation Testing 

Automation testing provides several advantages for large-scale applications like Amazon. 

Some important benefits include: 

• Faster execution of repetitive test cases.  

• Reduces manual testing effort.  

• Improves testing accuracy and consistency.  

• Supports Continuous Integration and Continuous Delivery (CI/CD).  

• Enables frequent regression testing.  

• Generates detailed execution reports.  

• Increases productivity and testing efficiency.  

• Helps deliver software updates more quickly.  

Although automation testing offers many advantages, freshers should first build a strong understanding of manual testing because automation scripts are developed based on manual test cases. 

Manual Testing vs Automation Testing 

Both manual testing and automation testing are important software testing approaches. Manual testing helps testers understand application functionality and customer behavior, while automation testing improves efficiency by automating repetitive testing activities. 

Manual Testing 

• Done by humans.  

• Time-consuming because every test case is executed manually.  

• No coding knowledge needed.  

• Best suited for freshers and beginners.  

• Ideal for exploratory, usability, and ad hoc testing.  

• Helps understand application flow and business requirements.  

• Lower initial setup cost.  

Automation Testing 

• Done by automation tools and scripts.  

• Faster execution compared to manual testing.  

• Basic coding knowledge needed.  

• Best learned after understanding manual testing basics.  

• Ideal for regression, smoke, and repetitive testing.  

• Improves productivity and testing efficiency.  

• Supports continuous testing in Agile and DevOps environments.  

Both testing approaches complement each other. Manual testing builds a strong foundation by helping testers understand software functionality, while automation testing enables faster execution of repetitive test cases and supports continuous software delivery. Freshers should begin with manual testing and gradually learn automation testing to expand their career opportunities in Amazon’s software testing and quality assurance domain. 

Amazon Testing Interview Questions for Freshers (Basic Level) 

1. What is software testing? 

Software testing is the process of checking whether a software application works correctly and meets the specified business requirements. The main objective of testing is to identify defects before the software is released so that customers receive a reliable and high-quality product. 

In simple words, software testing checks whether the software performs the expected tasks without errors and provides a smooth user experience. 

Amazon Example: 

When a customer searches for a product like “Bluetooth Headphones”, Amazon should display relevant products quickly and accurately. If the search results are incorrect or the page crashes, it indicates a software defect that needs to be fixed. 

2. Why is testing important for Amazon? 

Software testing is extremely important for Amazon because the company manages millions of users, products, online payments, and deliveries every day. Any software issue can directly impact customer satisfaction, business operations, and company revenue. 

Some important reasons why testing is critical at Amazon include: 

• Amazon processes millions of transactions every day.  

• Customer payment information must remain secure.  

• Even a small defect can affect millions of users.  

• New features are released frequently and require continuous testing.  

• High-quality software improves customer trust and satisfaction.  

• Reliable applications help Amazon maintain its global reputation.  

Because of these reasons, Amazon invests heavily in software quality assurance and testing. 

3. What is a bug? 

A bug is an error, flaw, or mistake in a software application that causes the application to behave differently from the expected result. 

Bugs may occur because of coding mistakes, incorrect business logic, missing validations, or unexpected system behavior. 

Amazon Example: 

If a customer clicks the “Place Order” button but the order is not created successfully, it is considered a bug. 

The main responsibility of a software tester is to identify bugs and report them so developers can fix them. 

4. What is a defect? 

A defect is another word for a bug. It refers to any difference between the expected behavior and the actual behavior of the software. 

Whenever testers identify an issue during testing, they record it as a defect and report it to the development team. 

Amazon Example: 

If the shopping cart displays an incorrect total amount after applying a coupon, it is considered a defect. 

Although the terms bug and defect are often used interchangeably, both describe issues that need to be corrected before the software is released. 

5. What is a test case? 

A test case is a document that contains detailed steps, test data, expected results, and preconditions used to verify a specific feature of an application. 

A well-written test case ensures consistent testing and helps achieve proper test coverage. 

A typical test case includes: 

• Test Case ID  

• Test Scenario  

• Preconditions  

• Test Steps  

• Test Data  

• Expected Result  

• Actual Result  

• Status  

Amazon Example: 

Test Case: Verify product search functionality. 

Steps: 

• Open Amazon.  

• Enter “Laptop” in the search box.  

• Click the Search button.  

Expected Result: 

Relevant laptop products should be displayed. 

6. What is a test scenario? 

A test scenario is a high-level description of what needs to be tested. It identifies the business functionality without describing the detailed execution steps. 

One test scenario can have multiple test cases. 

Amazon Example: 

Scenario: Verify Checkout Functionality. 

Possible test cases include: 

• Checkout using a credit card.  

• Checkout using UPI.  

• Checkout using Cash on Delivery.  

• Checkout with an expired coupon.  

• Checkout with an empty shopping cart.  

7. What is SDLC? 

SDLC stands for Software Development Life Cycle. 

It is the complete process followed to develop software from planning to maintenance. 

The major phases of SDLC include: 

• Requirement Analysis  

• Planning  

• Design  

• Development  

• Testing  

• Deployment  

• Maintenance  

Understanding SDLC helps testers know where software testing fits into the development process. 

8. What is STLC? 

STLC stands for Software Testing Life Cycle. 

It describes the sequence of activities performed by the QA team during software testing. 

The major stages include: 

• Requirement Analysis  

• Test Planning  

• Test Case Development  

• Test Environment Setup  

• Test Execution  

• Defect Reporting  

• Test Closure  

STLC ensures that testing is planned and executed systematically. 

9. What is verification? 

Verification is the process of reviewing project documents, requirement specifications, design documents, and code without executing the software. 

It answers the question: 

“Are we building the product correctly?” 

Examples of verification activities include: 

• Requirement Reviews  

• Design Reviews  

• Code Reviews  

• Walkthroughs  

• Inspections  

Verification helps identify issues early in the software development process. 

10. What is validation? 

Validation is the process of testing the actual software by executing the application. 

It verifies whether the developed software satisfies customer requirements and performs as expected. 

Validation answers the question: 

“Are we building the right product?” 

Examples include: 

• Functional Testing  

• System Testing  

• User Acceptance Testing (UAT)  

11. What is black box testing? 

Black Box Testing is a software testing technique in which the tester verifies application functionality without knowing the internal source code or implementation. 

The tester provides inputs, observes outputs, and compares them with the expected results. 

Amazon Example: 

Testing the product search feature without knowing how Amazon’s search algorithm works internally. 

12. What is white box testing? 

White Box Testing is a testing technique where the tester has knowledge of the application’s internal code and program logic. 

It is generally performed by developers or automation engineers. 

White box testing verifies: 

• Code logic  

• Conditions  

• Loops  

• Branch coverage  

• Code coverage  

Its objective is to improve software quality and identify programming errors. 

13. What is functional testing? 

Functional Testing verifies whether application features work according to the specified business requirements. 

It focuses on validating the functionality that users interact with. 

Amazon Examples: 

• Login  

• Product Search  

• Add to Cart  

• Checkout  

• Payment  

• Order Tracking  

• Returns and Refunds  

Functional testing ensures that all customer-facing features behave correctly. 

14. What is non-functional testing? 

Non-Functional Testing evaluates the quality attributes of an application rather than its functionality. 

It measures how well the application performs under different conditions. 

Examples include: 

• Performance Testing  

• Load Testing  

• Stress Testing  

• Security Testing  

• Usability Testing  

• Compatibility Testing  

For Amazon, non-functional testing is especially important because the platform must support millions of users simultaneously while maintaining speed, security, and reliability. 

15. What is regression testing? 

Regression Testing is the process of re-testing existing features after code changes or bug fixes to ensure that previously working functionality continues to work correctly. 

Amazon Example: 

If Amazon updates the payment system, regression testing ensures that existing features such as login, product search, shopping cart, checkout, and order tracking still function correctly. 

Regression testing helps maintain software stability after every release. 

Slightly Advanced Amazon QA Interview Questions (For Freshers) 

16. What is smoke testing? 

Smoke Testing is a preliminary level of testing performed on a new software build to verify that the application’s critical functionalities are working correctly. 

Its objective is to determine whether the build is stable enough for detailed testing. 

If smoke testing fails, the build is rejected and returned to developers. 

17. What is sanity testing? 

Sanity Testing is a quick testing process performed after small code changes or bug fixes to verify that the modified functionality works correctly. 

Unlike regression testing, sanity testing focuses only on the affected area instead of the entire application. 

18. What is exploratory testing? 

Exploratory Testing is an informal testing technique where testers explore the application without predefined test cases. 

During exploratory testing, testers simultaneously learn the application, design tests, and execute them. 

It is useful for discovering unexpected defects that structured test cases may not identify. 

19. What is positive testing? 

Positive Testing verifies that the application behaves correctly when valid inputs are provided. 

Amazon Example: 

Entering a valid email address and password should successfully log the customer into their Amazon account. 

20. What is negative testing? 

Negative Testing verifies how the application behaves when invalid or unexpected inputs are provided. 

Amazon Example: 

Entering an incorrect password should display an appropriate error message instead of allowing the customer to log in. 

21. What is severity? 

Severity indicates how serious a software defect is and how much impact it has on the application’s functionality. 

Common severity levels include: 

• Critical  

• High  

• Medium  

• Low  

Severity is generally assigned by the tester based on the technical impact of the defect. 

22. What is priority? 

Priority indicates how quickly a defect should be fixed based on its business importance. 

Priority levels generally include: 

• High  

• Medium  

• Low  

Priority is usually assigned by the Project Manager or Product Owner. 

23. What is the difference between severity and priority? 

Although both terms are related to defects, they represent different aspects. 

• Severity refers to the impact of the defect on application functionality.  

• Priority refers to how urgently the defect should be fixed.  

For example, a spelling mistake on Amazon’s homepage may have low severity but high priority because it is visible to millions of customers. 

24. What is UAT? 

User Acceptance Testing (UAT) is the final phase of software testing performed by business users or end users. 

Its objective is to verify that the application satisfies business requirements before it is released to production. 

Successful UAT indicates that the software is ready for customer use. 

25. What is a test environment? 

A test environment is the setup in which software testing is performed. 

It generally includes: 

• Application under test  

• Test server  

• Database  

• Browser  

• Operating System  

• Network configuration  

• Test data  

• Testing tools  

A properly configured test environment helps ensure accurate and reliable testing. 

26. What is retesting? 

Retesting is the process of testing the same defect after the developer fixes it. 

Its objective is to verify that the reported issue has been resolved successfully. 

Retesting focuses only on the defect that was fixed. 

27. What is the defect life cycle? 

The Defect Life Cycle describes the complete journey of a software defect from identification until closure. 

Typical defect stages include: 

• New  

• Assigned  

• Open  

• Fixed  

• Retest  

• Closed  

If the issue still exists after retesting, the defect may be reopened and sent back to the developer. 

28. What is boundary value analysis? 

Boundary Value Analysis (BVA) is a test design technique that verifies input values at their minimum, maximum, and boundary limits because defects often occur at these boundaries. 

Example: 

If the valid order quantity is between 1 and 10, the boundary values to test are: 

• 0  

• 1  

• 2  

• 9  

• 10  

• 11  

Testing these values helps identify defects related to input limits. 

29. What is equivalence partitioning? 

Equivalence Partitioning is a test case design technique that divides input values into valid and invalid groups called partitions. 

Instead of testing every possible value, one representative value from each partition is selected. 

This approach reduces the number of test cases while maintaining effective test coverage. 

30. What is release testing? 

Release Testing is the final round of testing performed before deploying software to the production environment. 

Its objectives include: 

• Verifying critical business functionalities.  

• Ensuring major defects have been fixed.  

• Confirming application stability.  

• Ensuring readiness for customer use.  

Release testing helps minimize production issues and improves software quality. 

Scenario-Based Amazon Testing Interview Questions for Freshers 

31. How will you test Amazon login functionality? 

To thoroughly test Amazon’s login functionality, I would verify both positive and negative scenarios to ensure that the feature is secure and works correctly under different conditions. 

Some important test scenarios include: 

• Verify login using a valid username and password.  

• Verify login using invalid credentials.  

• Leave username and password fields blank and check validation messages.  

• Verify password masking functionality.  

• Validate appropriate error messages for incorrect login attempts.  

• Verify the Forgot Password functionality.  

• Test the Keep Me Signed In option, if available.  

• Verify account lock after multiple failed login attempts.  

These scenarios help ensure that the login feature is secure, reliable, and user-friendly. 

32. How will you test the “Add to Cart” feature? 

To test Amazon’s Add to Cart functionality, I would verify different customer actions and shopping scenarios. 

Some important test scenarios include: 

• Add one product to the shopping cart.  

• Add multiple products.  

• Increase and decrease product quantity.  

• Remove a product from the cart.  

• Verify that the cart total updates correctly.  

• Verify cart behavior after applying coupons.  

• Check that out-of-stock products cannot be added.  

• Verify cart persistence after logging out and logging back in.  

These tests ensure that the shopping cart functions accurately and provides a seamless shopping experience. 

33. What if a developer says your bug is not valid? 

If a developer says my bug is not valid, I would first verify the issue again to ensure that it is reproducible and not caused by incorrect test data or environment settings. 

Then I would: 

• Recheck the issue carefully.  

• Verify the test environment.  

• Share clear and detailed reproduction steps.  

• Attach screenshots or a screen recording.  

• Explain the expected result and actual result clearly.  

• Discuss the issue professionally with the developer if further clarification is needed.  

The objective is to resolve the disagreement using clear evidence and effective communication. 

34. How will you test the Amazon mobile app? 

Testing Amazon’s mobile application involves verifying functionality, usability, compatibility, and performance across different devices and network conditions. 

Important testing scenarios include: 

• Verify app installation.  

• Verify app launch without crashes.  

• Test product search functionality.  

• Verify product filtering and sorting.  

• Test Add to Cart and Checkout features.  

• Verify handling of network changes (Wi-Fi to mobile data and vice versa).  

• Test app behavior in the background and foreground.  

• Verify push notifications.  

• Test screen rotation and responsiveness on different devices.  

• Verify application performance on different Android and iOS versions.  

Performing these tests helps ensure that Amazon customers receive a smooth, reliable, and consistent shopping experience regardless of the device they use. 

Sample Test Cases for Freshers  

Login Test Case Example 

A test case is a document that describes how to verify whether a particular functionality works correctly. It contains the test steps, expected results, preconditions, and test data required to validate a feature. Writing clear and detailed test cases helps testers perform testing consistently and ensures that important functionalities are thoroughly verified. 

The login page is one of the most critical modules in any application because it controls user authentication and account security. During interviews, freshers are often asked to write simple login test cases. 

Below are some basic login test cases. 

In addition to these basic scenarios, testers should also verify password masking, the Forgot Password feature, Remember Me functionality, account lock after multiple failed attempts, session timeout, and login using the Enter key. 

Mobile App Test Case Example 

Amazon’s mobile application is used by millions of customers to search for products, place orders, make payments, and track deliveries. Mobile application testing ensures that all these features work correctly across different devices, operating systems, screen sizes, and network conditions. 

Some beginner-level mobile application test cases are shown below. 

Additional mobile testing scenarios include: 

• Verify login and logout functionality.  

• Test product search.  

• Verify Add to Cart and Checkout.  

• Test application under different internet connections.  

• Verify push notifications.  

• Check application behavior during incoming phone calls.  

• Verify background and foreground functionality.  

• Test the application on different Android and iOS versions.  

• Verify battery and memory usage.  

Testing these scenarios helps ensure a smooth and consistent shopping experience for customers. 

API Test Case Example (Beginner Level) 

API testing verifies whether backend services process requests correctly and return the expected responses. Since Amazon’s applications rely heavily on APIs for searching products, managing inventory, processing payments, and tracking orders, understanding basic API testing is valuable even for freshers. 

Some beginner-level API test cases include: 

Freshers should also be familiar with common HTTP status codes, such as: 

• 200 – OK: Request completed successfully.  

• 201 – Created: Resource created successfully.  

• 400 – Bad Request: Invalid request.  

• 401 – Unauthorized: Authentication failed.  

• 403 – Forbidden: Access denied.  

• 404 – Not Found: Requested resource not available.  

• 500 – Internal Server Error: Server-side problem.  

Knowledge of these status codes is frequently tested during software testing interviews. 

UI Test Case Example 

User Interface (UI) testing verifies that all visual elements of an application appear correctly and provide a good user experience. It focuses on checking buttons, menus, fonts, images, colors, layouts, responsiveness, and navigation. 

Below are some beginner-level UI test cases. 

Additional UI validation scenarios include: 

• Verify font style and font size.  

• Check image visibility.  

• Verify menu navigation.  

• Validate hyperlinks.  

• Verify search box alignment.  

• Check button placement.  

• Verify page responsiveness.  

• Ensure color consistency throughout the application.  

Good UI testing improves usability and enhances the overall customer experience. 

Bug Report Writing Example for Freshers 

A bug report is a document used by testers to communicate software defects to developers. A clear, detailed, and well-structured bug report helps developers reproduce the issue quickly and fix it efficiently. 

Sample Bug Report Format 

Bug ID: BUG_501 

Title: Add to Cart button not responding 

Module: Product Details 

Environment: Chrome Browser / Windows Operating System 

Severity: High 

Priority: High 

Steps to Reproduce 

1. Search for a product.  

2. Open the product page.  

3. Click the Add to Cart button.  

Expected Result 

The selected product should be added to the shopping cart successfully, and the cart count should increase. 

Actual Result 

Nothing happens after clicking the Add to Cart button. The product is not added to the shopping cart, and no confirmation message is displayed. 

Why Is a Good Bug Report Important? 

A good bug report enables developers to reproduce the defect quickly and understand exactly what went wrong. It improves communication between testers and developers and helps reduce the time required to resolve defects. 

A complete bug report should include: 

• Bug ID  

• Bug Title  

• Module Name  

• Environment Details  

• Severity  

• Priority  

• Steps to Reproduce  

• Expected Result  

• Actual Result  

• Screenshots or screen recordings (if available)  

Tips to Answer Confidently in Amazon Testing Interviews 

Amazon interviewers look for candidates who can think logically, communicate clearly, and always keep the customer experience in mind. While answering interview questions, explain not only what you would test but also why it is important for the customer. 

Some useful interview tips include: 

• Think from the customer’s perspective while explaining testing scenarios.  

• Answer questions clearly using simple and structured language.  

• Use real-world Amazon examples whenever possible.  

• Do not guess answers if you are unsure; be honest and explain your approach.  

• Revise software testing fundamentals before the interview.  

• Practice writing test cases and bug reports.  

• Explain your thought process step by step.  

• Stay calm and communicate confidently.  

Strong communication and logical thinking often make a positive impression during Amazon QA interviews. 

Quick Revision Sheet (Last-Minute Prep) 

Before attending your Amazon software testing interview, quickly revise these important concepts: 

• Software testing ensures software quality and reliability.  

• Manual testing is the best starting point for freshers.  

• A test case contains test steps, test data, and expected results.  

• A bug occurs when the expected result is different from the actual result.  

• Severity indicates the impact of a defect on application functionality.  

• Priority indicates how urgently the defect should be fixed.  

• Regression testing verifies that existing functionality continues to work after code changes.  

• Smoke testing checks whether a new software build is stable enough for detailed testing.  

• Sanity testing verifies specific functionality after minor changes.  

• Verification checks documents, while validation checks the actual software application.  

Spending a few minutes reviewing these concepts before your interview can help you answer questions more confidently and improve your overall performance. 

FAQs – Amazon Testing Interview Questions for Freshers 

Q1. Does Amazon hire freshers for testing roles? 

Yes, Amazon regularly hires freshers for software testing and Quality Assurance (QA) roles. Every year, Amazon recruits graduates from engineering colleges and universities for positions such as QA Engineer, Software Test Engineer (STE), Quality Analyst, Junior Automation Tester, and Software Development Engineer in Test (SDET), depending on the candidate’s technical skills and qualifications. 

Freshers usually begin their careers by working on manual testing activities, where they learn how to understand requirements, write test cases, execute tests, identify defects, and report bugs. They also gain exposure to Agile development practices, software development life cycles, defect management tools, and real-world software applications. 

To improve their chances of getting selected, candidates should have: 

• A strong understanding of software testing fundamentals.  

• Knowledge of SDLC and STLC.  

• Basic understanding of manual testing concepts.  

• Good logical thinking and analytical skills.  

• Strong communication and problem-solving abilities.  

• A willingness to learn new tools and technologies.  

Having internships, academic projects, or certifications in software testing can also strengthen a fresher’s profile for Amazon QA roles. 

Q2. Is coding required for Amazon QA freshers? 

No, coding is generally not required for entry-level Manual QA roles at Amazon. Freshers applying for manual testing positions are expected to understand software testing concepts rather than advanced programming. Their day-to-day responsibilities mainly involve understanding business requirements, preparing test cases, executing manual tests, reporting defects, and verifying bug fixes. 

Typical responsibilities of a Manual QA Engineer include: 

• Understanding functional requirements.  

• Writing and reviewing test cases.  

• Executing manual test cases.  

• Reporting software defects.  

• Performing smoke and regression testing.  

• Verifying fixed defects.  

• Collaborating with developers and business analysts.  

Although coding is not mandatory initially, learning programming languages such as Java, Python, or JavaScript can significantly improve career growth. These skills become important when moving into automation testing or SDET roles. 

Freshers are encouraged to gradually learn: 

• Java or Python  

• Selenium WebDriver  

• TestNG or JUnit  

• SQL  

• API Testing using Postman  

• Git  

• CI/CD concepts  

Therefore, coding is not required to start, but it is highly beneficial for long-term career advancement. 

Q3. Can freshers move to automation roles at Amazon? 

Yes, freshers can successfully transition into automation testing roles at Amazon after gaining experience and learning automation tools. Many experienced Automation Test Engineers and Software Development Engineers in Test (SDETs) begin their careers as manual testers before moving into automation. 

A recommended learning path is: 

1. Learn software testing fundamentals.  

2. Build a strong understanding of manual testing.  

3. Practice writing test cases and reporting defects.  

4. Learn a programming language such as Java or Python.  

5. Learn Selenium WebDriver.  

6. Study TestNG or JUnit.  

7. Learn API Testing using Postman.  

8. Understand SQL, Git, Maven, and CI/CD tools.  

Automation testing helps improve testing speed, accuracy, and efficiency by automating repetitive test cases. Since Amazon frequently releases updates to its applications and services, automation testing plays a major role in maintaining software quality. 

By continuously improving their technical skills and gaining project experience, freshers can confidently move into Automation Test Engineer and SDET roles at Amazon. 

Q4. Is testing a long-term career at Amazon? 

Yes, software testing is an excellent long-term career at Amazon with numerous opportunities for growth and specialization. As one of the world’s largest technology companies, Amazon continuously develops new products, cloud services, mobile applications, and large-scale distributed systems, creating a constant demand for skilled QA professionals. 

A typical career progression in Amazon’s testing domain may include: 

• QA Engineer  

• Software Test Engineer (STE)  

• Senior QA Engineer  

• Automation Test Engineer  

• Software Development Engineer in Test (SDET)  

• Senior SDET  

• Automation Lead  

• Test Lead  

• QA Manager  

• Test Architect  

• Quality Engineering Manager  

In addition to promotions, testers can specialize in advanced areas such as: 

• Automation Testing  

• API Testing  

• Performance Testing  

• Security Testing  

• Mobile Application Testing  

• Cloud Testing  

• AI-assisted Testing  

Amazon encourages continuous learning and innovation, allowing QA professionals to work with modern technologies such as AWS, automation frameworks, DevOps practices, and large-scale distributed systems. With consistent learning and experience, software testing can become a highly rewarding long-term career that offers excellent salary growth, technical expertise, and leadership opportunities. Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide – 

Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide 

Leave a Comment / Uncategorized / By Srushti Patil 

 Introduction: Growing Hiring Demand for Freshers in Amazon Testing 

Amazon is one of the world’s largest technology companies, operating a massive e-commerce platform that serves millions of customers every day. From searching for products and placing orders to processing online payments and tracking deliveries, every feature must work accurately and efficiently. Since millions of users depend on Amazon’s services, maintaining software quality is one of the company’s highest priorities. 

Even a small software defect can lead to failed payments, incorrect orders, delayed deliveries, or poor customer experiences. Such issues can affect customer trust and business revenue. To prevent these problems, Amazon invests heavily in software testing and quality assurance (QA), ensuring that every new feature is thoroughly tested before it reaches customers. 

To support its large-scale applications and continuous software releases, Amazon regularly hires fresh graduates for various software testing roles, including: 

• QA Engineer  

• Software Test Engineer (STE)  

• Quality Analyst  

• Junior Automation Tester  

These positions provide an excellent opportunity for freshers to begin their careers in software testing. New graduates receive exposure to real-world projects, Agile development methodologies, cloud-based applications, API testing, automation frameworks, and large-scale distributed systems. As they gain experience, they can grow into advanced roles such as Automation Test Engineer, Software Development Engineer in Test (SDET), Test Lead, and QA Manager. 

If you are preparing for your first Amazon QA interview, this article on Amazon testing interview questions for freshers is designed to help you understand software testing concepts using simple language, practical examples, interview-style questions, sample test cases, real-world scenarios, and bug report examples. By learning these fundamentals, you will be better prepared to answer common Amazon software testing interview questions confidently. 

What Is Software Testing? (Simple Explanation) 

Software testing is the process of checking whether a software application works as expected and meets customer requirements. It involves verifying that every feature performs correctly, identifying defects, and ensuring that the application delivers a reliable and smooth user experience before it is released. 

In simple words, software testing makes sure the software works correctly and does not disappoint users. It helps organizations identify problems early, improve software quality, and provide customers with reliable applications. 

For a company like Amazon, software testing is extremely important because customers rely on its platform for shopping, payments, order tracking, and customer support. Every feature must function accurately, securely, and efficiently. 

Why Testing Is Critical at Amazon 

Amazon handles millions of customer interactions every day, making software quality essential for business success. 

Some important reasons why testing is critical at Amazon include: 

• Amazon has a huge global customer base that expects reliable services.  

• The platform processes millions of online payments, refunds, and transactions every day.  

• New features and updates are released frequently, requiring continuous testing.  

• Customer experience is Amazon’s top priority, and software defects can reduce customer satisfaction.  

• Secure payment processing and order management are essential for maintaining customer trust.  

• High-quality software helps prevent production failures and business losses.  

Because of these reasons, software testing is an integral part of Amazon’s software development process. 

What Is Manual Testing? 

Manual testing is the process of testing an application manually without using automation tools or scripts. In manual testing, the tester interacts with the application like an actual customer, executes different test scenarios, compares actual results with expected results, and reports any defects found during testing. 

Manual testing helps testers understand application behavior, business requirements, and customer workflows. It is considered the foundation of software testing because it teaches beginners how software features work before they learn automation tools. 

Simple Amazon Example 

Suppose you want to verify Amazon’s shopping process. 

A manual tester would perform the following steps: 

• Search for a product.  

• Add the product to the shopping cart.  

• Apply a coupon code.  

• Proceed to checkout.  

• Verify the order summary, pricing, and payment details.  

If all these activities are performed manually without using any automation tool, the process is called manual testing. 

Why Manual Testing Is Best for Freshers 

Manual testing is an excellent starting point for beginners because it focuses on understanding software functionality rather than programming. 

Some of the major reasons why manual testing is ideal for freshers include: 

• Easy to learn and understand.  

• No coding required at the beginning.  

• Helps understand real user behavior and application flow.  

• Develops logical thinking and analytical skills.  

• Improves understanding of business requirements.  

• Builds confidence in writing test cases and reporting defects.  

• Creates a strong foundation for learning automation testing.  

Most experienced QA professionals and automation engineers begin their careers by mastering manual testing concepts. 

What Is Automation Testing? 

Automation testing is the process of executing test cases automatically using testing tools and scripts instead of performing them manually. Automation testing is mainly used for repetitive testing tasks that need to be executed multiple times during software development. 

Automation tools help testers save time, improve testing accuracy, reduce manual effort, and increase overall productivity. Companies like Amazon rely heavily on automation testing because new software updates are released frequently, requiring continuous regression testing. 

Simple Example 

Imagine that Amazon needs to verify the “Add to Cart” feature after every software update. 

Instead of manually testing the feature 50 times, an automation script can: 

• Open the Amazon website.  

• Search for a product.  

• Add the product to the shopping cart.  

• Verify that the product is successfully added.  

• Repeat the same process automatically using different products and test data.  

This significantly reduces testing time while maintaining consistent and accurate results. 

Benefits of Automation Testing 

Automation testing provides several advantages for large-scale applications like Amazon. 

Some important benefits include: 

• Faster execution of repetitive test cases.  

• Reduces manual testing effort.  

• Improves testing accuracy and consistency.  

• Supports Continuous Integration and Continuous Delivery (CI/CD).  

• Enables frequent regression testing.  

• Generates detailed execution reports.  

• Increases productivity and testing efficiency.  

• Helps deliver software updates more quickly.  

Although automation testing offers many advantages, freshers should first build a strong understanding of manual testing because automation scripts are developed based on manual test cases. 

Manual Testing vs Automation Testing 

Both manual testing and automation testing are important software testing approaches. Manual testing helps testers understand application functionality and customer behavior, while automation testing improves efficiency by automating repetitive testing activities. 

Manual Testing 

• Done by humans.  

• Time-consuming because every test case is executed manually.  

• No coding knowledge needed.  

• Best suited for freshers and beginners.  

• Ideal for exploratory, usability, and ad hoc testing.  

• Helps understand application flow and business requirements.  

• Lower initial setup cost.  

Automation Testing 

• Done by automation tools and scripts.  

• Faster execution compared to manual testing.  

• Basic coding knowledge needed.  

• Best learned after understanding manual testing basics.  

• Ideal for regression, smoke, and repetitive testing.  

• Improves productivity and testing efficiency.  

• Supports continuous testing in Agile and DevOps environments.  

Both testing approaches complement each other. Manual testing builds a strong foundation by helping testers understand software functionality, while automation testing enables faster execution of repetitive test cases and supports continuous software delivery. Freshers should begin with manual testing and gradually learn automation testing to expand their career opportunities in Amazon’s software testing and quality assurance domain. 

Amazon Testing Interview Questions for Freshers (Basic Level) 

1. What is software testing? 

Software testing is the process of checking whether a software application works correctly and meets the specified business requirements. The main objective of testing is to identify defects before the software is released so that customers receive a reliable and high-quality product. 

In simple words, software testing checks whether the software performs the expected tasks without errors and provides a smooth user experience. 

Amazon Example: 

When a customer searches for a product like “Bluetooth Headphones”, Amazon should display relevant products quickly and accurately. If the search results are incorrect or the page crashes, it indicates a software defect that needs to be fixed. 

2. Why is testing important for Amazon? 

Software testing is extremely important for Amazon because the company manages millions of users, products, online payments, and deliveries every day. Any software issue can directly impact customer satisfaction, business operations, and company revenue. 

Some important reasons why testing is critical at Amazon include: 

• Amazon processes millions of transactions every day.  

• Customer payment information must remain secure.  

• Even a small defect can affect millions of users.  

• New features are released frequently and require continuous testing.  

• High-quality software improves customer trust and satisfaction.  

• Reliable applications help Amazon maintain its global reputation.  

Because of these reasons, Amazon invests heavily in software quality assurance and testing. 

3. What is a bug? 

A bug is an error, flaw, or mistake in a software application that causes the application to behave differently from the expected result. 

Bugs may occur because of coding mistakes, incorrect business logic, missing validations, or unexpected system behavior. 

Amazon Example: 

If a customer clicks the “Place Order” button but the order is not created successfully, it is considered a bug. 

The main responsibility of a software tester is to identify bugs and report them so developers can fix them. 

4. What is a defect? 

A defect is another word for a bug. It refers to any difference between the expected behavior and the actual behavior of the software. 

Whenever testers identify an issue during testing, they record it as a defect and report it to the development team. 

Amazon Example: 

If the shopping cart displays an incorrect total amount after applying a coupon, it is considered a defect. 

Although the terms bug and defect are often used interchangeably, both describe issues that need to be corrected before the software is released. 

5. What is a test case? 

A test case is a document that contains detailed steps, test data, expected results, and preconditions used to verify a specific feature of an application. 

A well-written test case ensures consistent testing and helps achieve proper test coverage. 

A typical test case includes: 

• Test Case ID  

• Test Scenario  

• Preconditions  

• Test Steps  

• Test Data  

• Expected Result  

• Actual Result  

• Status  

Amazon Example: 

Test Case: Verify product search functionality. 

Steps: 

• Open Amazon.  

• Enter “Laptop” in the search box.  

• Click the Search button.  

Expected Result: 

Relevant laptop products should be displayed. 

6. What is a test scenario? 

A test scenario is a high-level description of what needs to be tested. It identifies the business functionality without describing the detailed execution steps. 

One test scenario can have multiple test cases. 

Amazon Example: 

Scenario: Verify Checkout Functionality. 

Possible test cases include: 

• Checkout using a credit card.  

• Checkout using UPI.  

• Checkout using Cash on Delivery.  

• Checkout with an expired coupon.  

• Checkout with an empty shopping cart.  

7. What is SDLC? 

SDLC stands for Software Development Life Cycle. 

It is the complete process followed to develop software from planning to maintenance. 

The major phases of SDLC include: 

• Requirement Analysis  

• Planning  

• Design  

• Development  

• Testing  

• Deployment  

• Maintenance  

Understanding SDLC helps testers know where software testing fits into the development process. 

8. What is STLC? 

STLC stands for Software Testing Life Cycle. 

It describes the sequence of activities performed by the QA team during software testing. 

The major stages include: 

• Requirement Analysis  

• Test Planning  

• Test Case Development  

• Test Environment Setup  

• Test Execution  

• Defect Reporting  

• Test Closure  

STLC ensures that testing is planned and executed systematically. 

9. What is verification? 

Verification is the process of reviewing project documents, requirement specifications, design documents, and code without executing the software. 

It answers the question: 

“Are we building the product correctly?” 

Examples of verification activities include: 

• Requirement Reviews  

• Design Reviews  

• Code Reviews  

• Walkthroughs  

• Inspections  

Verification helps identify issues early in the software development process. 

10. What is validation? 

Validation is the process of testing the actual software by executing the application. 

It verifies whether the developed software satisfies customer requirements and performs as expected. 

Validation answers the question: 

“Are we building the right product?” 

Examples include: 

• Functional Testing  

• System Testing  

• User Acceptance Testing (UAT)  

11. What is black box testing? 

Black Box Testing is a software testing technique in which the tester verifies application functionality without knowing the internal source code or implementation. 

The tester provides inputs, observes outputs, and compares them with the expected results. 

Amazon Example: 

Testing the product search feature without knowing how Amazon’s search algorithm works internally. 

12. What is white box testing? 

White Box Testing is a testing technique where the tester has knowledge of the application’s internal code and program logic. 

It is generally performed by developers or automation engineers. 

White box testing verifies: 

• Code logic  

• Conditions  

• Loops  

• Branch coverage  

• Code coverage  

Its objective is to improve software quality and identify programming errors. 

13. What is functional testing? 

Functional Testing verifies whether application features work according to the specified business requirements. 

It focuses on validating the functionality that users interact with. 

Amazon Examples: 

• Login  

• Product Search  

• Add to Cart  

• Checkout  

• Payment  

• Order Tracking  

• Returns and Refunds  

Functional testing ensures that all customer-facing features behave correctly. 

14. What is non-functional testing? 

Non-Functional Testing evaluates the quality attributes of an application rather than its functionality. 

It measures how well the application performs under different conditions. 

Examples include: 

• Performance Testing  

• Load Testing  

• Stress Testing  

• Security Testing  

• Usability Testing  

• Compatibility Testing  

For Amazon, non-functional testing is especially important because the platform must support millions of users simultaneously while maintaining speed, security, and reliability. 

15. What is regression testing? 

Regression Testing is the process of re-testing existing features after code changes or bug fixes to ensure that previously working functionality continues to work correctly. 

Amazon Example: 

If Amazon updates the payment system, regression testing ensures that existing features such as login, product search, shopping cart, checkout, and order tracking still function correctly. 

Regression testing helps maintain software stability after every release. 

Slightly Advanced Amazon QA Interview Questions (For Freshers) 

16. What is smoke testing? 

Smoke Testing is a preliminary level of testing performed on a new software build to verify that the application’s critical functionalities are working correctly. 

Its objective is to determine whether the build is stable enough for detailed testing. 

If smoke testing fails, the build is rejected and returned to developers. 

17. What is sanity testing? 

Sanity Testing is a quick testing process performed after small code changes or bug fixes to verify that the modified functionality works correctly. 

Unlike regression testing, sanity testing focuses only on the affected area instead of the entire application. 

18. What is exploratory testing? 

Exploratory Testing is an informal testing technique where testers explore the application without predefined test cases. 

During exploratory testing, testers simultaneously learn the application, design tests, and execute them. 

It is useful for discovering unexpected defects that structured test cases may not identify. 

19. What is positive testing? 

Positive Testing verifies that the application behaves correctly when valid inputs are provided. 

Amazon Example: 

Entering a valid email address and password should successfully log the customer into their Amazon account. 

20. What is negative testing? 

Negative Testing verifies how the application behaves when invalid or unexpected inputs are provided. 

Amazon Example: 

Entering an incorrect password should display an appropriate error message instead of allowing the customer to log in. 

21. What is severity? 

Severity indicates how serious a software defect is and how much impact it has on the application’s functionality. 

Common severity levels include: 

• Critical  

• High  

• Medium  

• Low  

Severity is generally assigned by the tester based on the technical impact of the defect. 

22. What is priority? 

Priority indicates how quickly a defect should be fixed based on its business importance. 

Priority levels generally include: 

• High  

• Medium  

• Low  

Priority is usually assigned by the Project Manager or Product Owner. 

23. What is the difference between severity and priority? 

Although both terms are related to defects, they represent different aspects. 

• Severity refers to the impact of the defect on application functionality.  

• Priority refers to how urgently the defect should be fixed.  

For example, a spelling mistake on Amazon’s homepage may have low severity but high priority because it is visible to millions of customers. 

24. What is UAT? 

User Acceptance Testing (UAT) is the final phase of software testing performed by business users or end users. 

Its objective is to verify that the application satisfies business requirements before it is released to production. 

Successful UAT indicates that the software is ready for customer use. 

25. What is a test environment? 

A test environment is the setup in which software testing is performed. 

It generally includes: 

• Application under test  

• Test server  

• Database  

• Browser  

• Operating System  

• Network configuration  

• Test data  

• Testing tools  

A properly configured test environment helps ensure accurate and reliable testing. 

26. What is retesting? 

Retesting is the process of testing the same defect after the developer fixes it. 

Its objective is to verify that the reported issue has been resolved successfully. 

Retesting focuses only on the defect that was fixed. 

27. What is the defect life cycle? 

The Defect Life Cycle describes the complete journey of a software defect from identification until closure. 

Typical defect stages include: 

• New  

• Assigned  

• Open  

• Fixed  

• Retest  

• Closed  

If the issue still exists after retesting, the defect may be reopened and sent back to the developer. 

28. What is boundary value analysis? 

Boundary Value Analysis (BVA) is a test design technique that verifies input values at their minimum, maximum, and boundary limits because defects often occur at these boundaries. 

Example: 

If the valid order quantity is between 1 and 10, the boundary values to test are: 

• 0  

• 1  

• 2  

• 9  

• 10  

• 11  

Testing these values helps identify defects related to input limits. 

29. What is equivalence partitioning? 

Equivalence Partitioning is a test case design technique that divides input values into valid and invalid groups called partitions. 

Instead of testing every possible value, one representative value from each partition is selected. 

This approach reduces the number of test cases while maintaining effective test coverage. 

30. What is release testing? 

Release Testing is the final round of testing performed before deploying software to the production environment. 

Its objectives include: 

• Verifying critical business functionalities.  

• Ensuring major defects have been fixed.  

• Confirming application stability.  

• Ensuring readiness for customer use.  

Release testing helps minimize production issues and improves software quality. 

Scenario-Based Amazon Testing Interview Questions for Freshers 

31. How will you test Amazon login functionality? 

To thoroughly test Amazon’s login functionality, I would verify both positive and negative scenarios to ensure that the feature is secure and works correctly under different conditions. 

Some important test scenarios include: 

• Verify login using a valid username and password.  

• Verify login using invalid credentials.  

• Leave username and password fields blank and check validation messages.  

• Verify password masking functionality.  

• Validate appropriate error messages for incorrect login attempts.  

• Verify the Forgot Password functionality.  

• Test the Keep Me Signed In option, if available.  

• Verify account lock after multiple failed login attempts.  

These scenarios help ensure that the login feature is secure, reliable, and user-friendly. 

32. How will you test the “Add to Cart” feature? 

To test Amazon’s Add to Cart functionality, I would verify different customer actions and shopping scenarios. 

Some important test scenarios include: 

• Add one product to the shopping cart.  

• Add multiple products.  

• Increase and decrease product quantity.  

• Remove a product from the cart.  

• Verify that the cart total updates correctly.  

• Verify cart behavior after applying coupons.  

• Check that out-of-stock products cannot be added.  

• Verify cart persistence after logging out and logging back in.  

These tests ensure that the shopping cart functions accurately and provides a seamless shopping experience. 

33. What if a developer says your bug is not valid? 

If a developer says my bug is not valid, I would first verify the issue again to ensure that it is reproducible and not caused by incorrect test data or environment settings. 

Then I would: 

• Recheck the issue carefully.  

• Verify the test environment.  

• Share clear and detailed reproduction steps.  

• Attach screenshots or a screen recording.  

• Explain the expected result and actual result clearly.  

• Discuss the issue professionally with the developer if further clarification is needed.  

The objective is to resolve the disagreement using clear evidence and effective communication. 

34. How will you test the Amazon mobile app? 

Testing Amazon’s mobile application involves verifying functionality, usability, compatibility, and performance across different devices and network conditions. 

Important testing scenarios include: 

• Verify app installation.  

• Verify app launch without crashes.  

• Test product search functionality.  

• Verify product filtering and sorting.  

• Test Add to Cart and Checkout features.  

• Verify handling of network changes (Wi-Fi to mobile data and vice versa).  

• Test app behavior in the background and foreground.  

• Verify push notifications.  

• Test screen rotation and responsiveness on different devices.  

• Verify application performance on different Android and iOS versions.  

Performing these tests helps ensure that Amazon customers receive a smooth, reliable, and consistent shopping experience regardless of the device they use. 

Sample Test Cases for Freshers  

Login Test Case Example 

A test case is a document that describes how to verify whether a particular functionality works correctly. It contains the test steps, expected results, preconditions, and test data required to validate a feature. Writing clear and detailed test cases helps testers perform testing consistently and ensures that important functionalities are thoroughly verified. 

The login page is one of the most critical modules in any application because it controls user authentication and account security. During interviews, freshers are often asked to write simple login test cases. 

Below are some basic login test cases. 

In addition to these basic scenarios, testers should also verify password masking, the Forgot Password feature, Remember Me functionality, account lock after multiple failed attempts, session timeout, and login using the Enter key. 

Mobile App Test Case Example 

Amazon’s mobile application is used by millions of customers to search for products, place orders, make payments, and track deliveries. Mobile application testing ensures that all these features work correctly across different devices, operating systems, screen sizes, and network conditions. 

Some beginner-level mobile application test cases are shown below. 

Additional mobile testing scenarios include: 

• Verify login and logout functionality.  

• Test product search.  

• Verify Add to Cart and Checkout.  

• Test application under different internet connections.  

• Verify push notifications.  

• Check application behavior during incoming phone calls.  

• Verify background and foreground functionality.  

• Test the application on different Android and iOS versions.  

• Verify battery and memory usage.  

Testing these scenarios helps ensure a smooth and consistent shopping experience for customers. 

API Test Case Example (Beginner Level) 

API testing verifies whether backend services process requests correctly and return the expected responses. Since Amazon’s applications rely heavily on APIs for searching products, managing inventory, processing payments, and tracking orders, understanding basic API testing is valuable even for freshers. 

Some beginner-level API test cases include: 

Freshers should also be familiar with common HTTP status codes, such as: 

• 200 – OK: Request completed successfully.  

• 201 – Created: Resource created successfully.  

• 400 – Bad Request: Invalid request.  

• 401 – Unauthorized: Authentication failed.  

• 403 – Forbidden: Access denied.  

• 404 – Not Found: Requested resource not available.  

• 500 – Internal Server Error: Server-side problem.  

Knowledge of these status codes is frequently tested during software testing interviews. 

UI Test Case Example 

User Interface (UI) testing verifies that all visual elements of an application appear correctly and provide a good user experience. It focuses on checking buttons, menus, fonts, images, colors, layouts, responsiveness, and navigation. 

Below are some beginner-level UI test cases. 

Additional UI validation scenarios include: 

• Verify font style and font size.  

• Check image visibility.  

• Verify menu navigation.  

• Validate hyperlinks.  

• Verify search box alignment.  

• Check button placement.  

• Verify page responsiveness.  

• Ensure color consistency throughout the application.  

Good UI testing improves usability and enhances the overall customer experience. 

Bug Report Writing Example for Freshers 

A bug report is a document used by testers to communicate software defects to developers. A clear, detailed, and well-structured bug report helps developers reproduce the issue quickly and fix it efficiently. 

Sample Bug Report Format 

Bug ID: BUG_501 

Title: Add to Cart button not responding 

Module: Product Details 

Environment: Chrome Browser / Windows Operating System 

Severity: High 

Priority: High 

Steps to Reproduce 

1. Search for a product.  

2. Open the product page.  

3. Click the Add to Cart button.  

Expected Result 

The selected product should be added to the shopping cart successfully, and the cart count should increase. 

Actual Result 

Nothing happens after clicking the Add to Cart button. The product is not added to the shopping cart, and no confirmation message is displayed. 

Why Is a Good Bug Report Important? 

A good bug report enables developers to reproduce the defect quickly and understand exactly what went wrong. It improves communication between testers and developers and helps reduce the time required to resolve defects. 

A complete bug report should include: 

• Bug ID  

• Bug Title  

• Module Name  

• Environment Details  

• Severity  

• Priority  

• Steps to Reproduce  

• Expected Result  

• Actual Result  

• Screenshots or screen recordings (if available)  

Tips to Answer Confidently in Amazon Testing Interviews 

Amazon interviewers look for candidates who can think logically, communicate clearly, and always keep the customer experience in mind. While answering interview questions, explain not only what you would test but also why it is important for the customer. 

Some useful interview tips include: 

• Think from the customer’s perspective while explaining testing scenarios.  

• Answer questions clearly using simple and structured language.  

• Use real-world Amazon examples whenever possible.  

• Do not guess answers if you are unsure; be honest and explain your approach.  

• Revise software testing fundamentals before the interview.  

• Practice writing test cases and bug reports.  

• Explain your thought process step by step.  

• Stay calm and communicate confidently.  

Strong communication and logical thinking often make a positive impression during Amazon QA interviews. 

Quick Revision Sheet (Last-Minute Prep) 

Before attending your Amazon software testing interview, quickly revise these important concepts: 

• Software testing ensures software quality and reliability.  

• Manual testing is the best starting point for freshers.  

• A test case contains test steps, test data, and expected results.  

• A bug occurs when the expected result is different from the actual result.  

• Severity indicates the impact of a defect on application functionality.  

• Priority indicates how urgently the defect should be fixed.  

• Regression testing verifies that existing functionality continues to work after code changes.  

• Smoke testing checks whether a new software build is stable enough for detailed testing.  

• Sanity testing verifies specific functionality after minor changes.  

• Verification checks documents, while validation checks the actual software application.  

Spending a few minutes reviewing these concepts before your interview can help you answer questions more confidently and improve your overall performance. 

FAQs – Amazon Testing Interview Questions for Freshers 

Q1. Does Amazon hire freshers for testing roles? 

Yes, Amazon regularly hires freshers for software testing and Quality Assurance (QA) roles. Every year, Amazon recruits graduates from engineering colleges and universities for positions such as QA Engineer, Software Test Engineer (STE), Quality Analyst, Junior Automation Tester, and Software Development Engineer in Test (SDET), depending on the candidate’s technical skills and qualifications. 

Freshers usually begin their careers by working on manual testing activities, where they learn how to understand requirements, write test cases, execute tests, identify defects, and report bugs. They also gain exposure to Agile development practices, software development life cycles, defect management tools, and real-world software applications. 

To improve their chances of getting selected, candidates should have: 

• A strong understanding of software testing fundamentals.  

• Knowledge of SDLC and STLC.  

• Basic understanding of manual testing concepts.  

• Good logical thinking and analytical skills.  

• Strong communication and problem-solving abilities.  

• A willingness to learn new tools and technologies.  

Having internships, academic projects, or certifications in software testing can also strengthen a fresher’s profile for Amazon QA roles. 

Q2. Is coding required for Amazon QA freshers? 

No, coding is generally not required for entry-level Manual QA roles at Amazon. Freshers applying for manual testing positions are expected to understand software testing concepts rather than advanced programming. Their day-to-day responsibilities mainly involve understanding business requirements, preparing test cases, executing manual tests, reporting defects, and verifying bug fixes. 

Typical responsibilities of a Manual QA Engineer include: 

• Understanding functional requirements.  

• Writing and reviewing test cases.  

• Executing manual test cases.  

• Reporting software defects.  

• Performing smoke and regression testing.  

• Verifying fixed defects.  

• Collaborating with developers and business analysts.  

Although coding is not mandatory initially, learning programming languages such as Java, Python, or JavaScript can significantly improve career growth. These skills become important when moving into automation testing or SDET roles. 

Freshers are encouraged to gradually learn: 

• Java or Python  

• Selenium WebDriver  

• TestNG or JUnit  

• SQL  

• API Testing using Postman  

• Git  

• CI/CD concepts  

Therefore, coding is not required to start, but it is highly beneficial for long-term career advancement. 

Q3. Can freshers move to automation roles at Amazon? 

Yes, freshers can successfully transition into automation testing roles at Amazon after gaining experience and learning automation tools. Many experienced Automation Test Engineers and Software Development Engineers in Test (SDETs) begin their careers as manual testers before moving into automation. 

A recommended learning path is: 

1. Learn software testing fundamentals.  

2. Build a strong understanding of manual testing.  

3. Practice writing test cases and reporting defects.  

4. Learn a programming language such as Java or Python.  

5. Learn Selenium WebDriver.  

6. Study TestNG or JUnit.  

7. Learn API Testing using Postman.  

8. Understand SQL, Git, Maven, and CI/CD tools.  

Automation testing helps improve testing speed, accuracy, and efficiency by automating repetitive test cases. Since Amazon frequently releases updates to its applications and services, automation testing plays a major role in maintaining software quality. 

By continuously improving their technical skills and gaining project experience, freshers can confidently move into Automation Test Engineer and SDET roles at Amazon. 

Q4. Is testing a long-term career at Amazon? 

Yes, software testing is an excellent long-term career at Amazon with numerous opportunities for growth and specialization. As one of the world’s largest technology companies, Amazon continuously develops new products, cloud services, mobile applications, and large-scale distributed systems, creating a constant demand for skilled QA professionals. 

A typical career progression in Amazon’s testing domain may include: 

• QA Engineer  

• Software Test Engineer (STE)  

• Senior QA Engineer  

• Automation Test Engineer  

• Software Development Engineer in Test (SDET)  

• Senior SDET  

• Automation Lead  

• Test Lead  

• QA Manager  

• Test Architect  

• Quality Engineering Manager  

In addition to promotions, testers can specialize in advanced areas such as: 

• Automation Testing  

• API Testing  

• Performance Testing  

• Security Testing  

• Mobile Application Testing  

• Cloud Testing  

• AI-assisted Testing  

Amazon encourages continuous learning and innovation, allowing QA professionals to work with modern technologies such as AWS, automation frameworks, DevOps practices, and large-scale distributed systems. With consistent learning and experience, software testing can become a highly rewarding long-term career that offers excellent salary growth, technical expertise, and leadership opportunities. Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide – 

Amazon Testing Interview Questions for Freshers – Complete Beginner-Friendly Guide 

Leave a Comment / Uncategorized / By Srushti Patil 

 Introduction: Growing Hiring Demand for Freshers in Amazon Testing 

Amazon is one of the world’s largest technology companies, operating a massive e-commerce platform that serves millions of customers every day. From searching for products and placing orders to processing online payments and tracking deliveries, every feature must work accurately and efficiently. Since millions of users depend on Amazon’s services, maintaining software quality is one of the company’s highest priorities. 

Even a small software defect can lead to failed payments, incorrect orders, delayed deliveries, or poor customer experiences. Such issues can affect customer trust and business revenue. To prevent these problems, Amazon invests heavily in software testing and quality assurance (QA), ensuring that every new feature is thoroughly tested before it reaches customers. 

To support its large-scale applications and continuous software releases, Amazon regularly hires fresh graduates for various software testing roles, including: 

• QA Engineer  

• Software Test Engineer (STE)  

• Quality Analyst  

• Junior Automation Tester  

These positions provide an excellent opportunity for freshers to begin their careers in software testing. New graduates receive exposure to real-world projects, Agile development methodologies, cloud-based applications, API testing, automation frameworks, and large-scale distributed systems. As they gain experience, they can grow into advanced roles such as Automation Test Engineer, Software Development Engineer in Test (SDET), Test Lead, and QA Manager. 

If you are preparing for your first Amazon QA interview, this article on Amazon testing interview questions for freshers is designed to help you understand software testing concepts using simple language, practical examples, interview-style questions, sample test cases, real-world scenarios, and bug report examples. By learning these fundamentals, you will be better prepared to answer common Amazon software testing interview questions confidently. 

What Is Software Testing? (Simple Explanation) 

Software testing is the process of checking whether a software application works as expected and meets customer requirements. It involves verifying that every feature performs correctly, identifying defects, and ensuring that the application delivers a reliable and smooth user experience before it is released. 

In simple words, software testing makes sure the software works correctly and does not disappoint users. It helps organizations identify problems early, improve software quality, and provide customers with reliable applications. 

For a company like Amazon, software testing is extremely important because customers rely on its platform for shopping, payments, order tracking, and customer support. Every feature must function accurately, securely, and efficiently. 

Why Testing Is Critical at Amazon 

Amazon handles millions of customer interactions every day, making software quality essential for business success. 

Some important reasons why testing is critical at Amazon include: 

• Amazon has a huge global customer base that expects reliable services.  

• The platform processes millions of online payments, refunds, and transactions every day.  

• New features and updates are released frequently, requiring continuous testing.  

• Customer experience is Amazon’s top priority, and software defects can reduce customer satisfaction.  

• Secure payment processing and order management are essential for maintaining customer trust.  

• High-quality software helps prevent production failures and business losses.  

Because of these reasons, software testing is an integral part of Amazon’s software development process. 

What Is Manual Testing? 

Manual testing is the process of testing an application manually without using automation tools or scripts. In manual testing, the tester interacts with the application like an actual customer, executes different test scenarios, compares actual results with expected results, and reports any defects found during testing. 

Manual testing helps testers understand application behavior, business requirements, and customer workflows. It is considered the foundation of software testing because it teaches beginners how software features work before they learn automation tools. 

Simple Amazon Example 

Suppose you want to verify Amazon’s shopping process. 

A manual tester would perform the following steps: 

• Search for a product.  

• Add the product to the shopping cart.  

• Apply a coupon code.  

• Proceed to checkout.  

• Verify the order summary, pricing, and payment details.  

If all these activities are performed manually without using any automation tool, the process is called manual testing. 

Why Manual Testing Is Best for Freshers 

Manual testing is an excellent starting point for beginners because it focuses on understanding software functionality rather than programming. 

Some of the major reasons why manual testing is ideal for freshers include: 

• Easy to learn and understand.  

• No coding required at the beginning.  

• Helps understand real user behavior and application flow.  

• Develops logical thinking and analytical skills.  

• Improves understanding of business requirements.  

• Builds confidence in writing test cases and reporting defects.  

• Creates a strong foundation for learning automation testing.  

Most experienced QA professionals and automation engineers begin their careers by mastering manual testing concepts. 

What Is Automation Testing? 

Automation testing is the process of executing test cases automatically using testing tools and scripts instead of performing them manually. Automation testing is mainly used for repetitive testing tasks that need to be executed multiple times during software development. 

Automation tools help testers save time, improve testing accuracy, reduce manual effort, and increase overall productivity. Companies like Amazon rely heavily on automation testing because new software updates are released frequently, requiring continuous regression testing. 

Simple Example 

Imagine that Amazon needs to verify the “Add to Cart” feature after every software update. 

Instead of manually testing the feature 50 times, an automation script can: 

• Open the Amazon website.  

• Search for a product.  

• Add the product to the shopping cart.  

• Verify that the product is successfully added.  

• Repeat the same process automatically using different products and test data.  

This significantly reduces testing time while maintaining consistent and accurate results. 

Benefits of Automation Testing 

Automation testing provides several advantages for large-scale applications like Amazon. 

Some important benefits include: 

• Faster execution of repetitive test cases.  

• Reduces manual testing effort.  

• Improves testing accuracy and consistency.  

• Supports Continuous Integration and Continuous Delivery (CI/CD).  

• Enables frequent regression testing.  

• Generates detailed execution reports.  

• Increases productivity and testing efficiency.  

• Helps deliver software updates more quickly.  

Although automation testing offers many advantages, freshers should first build a strong understanding of manual testing because automation scripts are developed based on manual test cases. 

Manual Testing vs Automation Testing 

Both manual testing and automation testing are important software testing approaches. Manual testing helps testers understand application functionality and customer behavior, while automation testing improves efficiency by automating repetitive testing activities. 

Manual Testing 

• Done by humans.  

• Time-consuming because every test case is executed manually.  

• No coding knowledge needed.  

• Best suited for freshers and beginners.  

• Ideal for exploratory, usability, and ad hoc testing.  

• Helps understand application flow and business requirements.  

• Lower initial setup cost.  

Automation Testing 

• Done by automation tools and scripts.  

• Faster execution compared to manual testing.  

• Basic coding knowledge needed.  

• Best learned after understanding manual testing basics.  

• Ideal for regression, smoke, and repetitive testing.  

• Improves productivity and testing efficiency.  

• Supports continuous testing in Agile and DevOps environments.  

Both testing approaches complement each other. Manual testing builds a strong foundation by helping testers understand software functionality, while automation testing enables faster execution of repetitive test cases and supports continuous software delivery. Freshers should begin with manual testing and gradually learn automation testing to expand their career opportunities in Amazon’s software testing and quality assurance domain. 

Amazon Testing Interview Questions for Freshers (Basic Level) 

1. What is software testing? 

Software testing is the process of checking whether a software application works correctly and meets the specified business requirements. The main objective of testing is to identify defects before the software is released so that customers receive a reliable and high-quality product. 

In simple words, software testing checks whether the software performs the expected tasks without errors and provides a smooth user experience. 

Amazon Example: 

When a customer searches for a product like “Bluetooth Headphones”, Amazon should display relevant products quickly and accurately. If the search results are incorrect or the page crashes, it indicates a software defect that needs to be fixed. 

2. Why is testing important for Amazon? 

Software testing is extremely important for Amazon because the company manages millions of users, products, online payments, and deliveries every day. Any software issue can directly impact customer satisfaction, business operations, and company revenue. 

Some important reasons why testing is critical at Amazon include: 

• Amazon processes millions of transactions every day.  

• Customer payment information must remain secure.  

• Even a small defect can affect millions of users.  

• New features are released frequently and require continuous testing.  

• High-quality software improves customer trust and satisfaction.  

• Reliable applications help Amazon maintain its global reputation.  

Because of these reasons, Amazon invests heavily in software quality assurance and testing. 

3. What is a bug? 

A bug is an error, flaw, or mistake in a software application that causes the application to behave differently from the expected result. 

Bugs may occur because of coding mistakes, incorrect business logic, missing validations, or unexpected system behavior. 

Amazon Example: 

If a customer clicks the “Place Order” button but the order is not created successfully, it is considered a bug. 

The main responsibility of a software tester is to identify bugs and report them so developers can fix them. 

4. What is a defect? 

A defect is another word for a bug. It refers to any difference between the expected behavior and the actual behavior of the software. 

Whenever testers identify an issue during testing, they record it as a defect and report it to the development team. 

Amazon Example: 

If the shopping cart displays an incorrect total amount after applying a coupon, it is considered a defect. 

Although the terms bug and defect are often used interchangeably, both describe issues that need to be corrected before the software is released. 

5. What is a test case? 

A test case is a document that contains detailed steps, test data, expected results, and preconditions used to verify a specific feature of an application. 

A well-written test case ensures consistent testing and helps achieve proper test coverage. 

A typical test case includes: 

• Test Case ID  

• Test Scenario  

• Preconditions  

• Test Steps  

• Test Data  

• Expected Result  

• Actual Result  

• Status  

Amazon Example: 

Test Case: Verify product search functionality. 

Steps: 

• Open Amazon.  

• Enter “Laptop” in the search box.  

• Click the Search button.  

Expected Result: 

Relevant laptop products should be displayed. 

6. What is a test scenario? 

A test scenario is a high-level description of what needs to be tested. It identifies the business functionality without describing the detailed execution steps. 

One test scenario can have multiple test cases. 

Amazon Example: 

Scenario: Verify Checkout Functionality. 

Possible test cases include: 

• Checkout using a credit card.  

• Checkout using UPI.  

• Checkout using Cash on Delivery.  

• Checkout with an expired coupon.  

• Checkout with an empty shopping cart.  

7. What is SDLC? 

SDLC stands for Software Development Life Cycle. 

It is the complete process followed to develop software from planning to maintenance. 

The major phases of SDLC include: 

• Requirement Analysis  

• Planning  

• Design  

• Development  

• Testing  

• Deployment  

• Maintenance  

Understanding SDLC helps testers know where software testing fits into the development process. 

8. What is STLC? 

STLC stands for Software Testing Life Cycle. 

It describes the sequence of activities performed by the QA team during software testing. 

The major stages include: 

• Requirement Analysis  

• Test Planning  

• Test Case Development  

• Test Environment Setup  

• Test Execution  

• Defect Reporting  

• Test Closure  

STLC ensures that testing is planned and executed systematically. 

9. What is verification? 

Verification is the process of reviewing project documents, requirement specifications, design documents, and code without executing the software. 

It answers the question: 

“Are we building the product correctly?” 

Examples of verification activities include: 

• Requirement Reviews  

• Design Reviews  

• Code Reviews  

• Walkthroughs  

• Inspections  

Verification helps identify issues early in the software development process. 

10. What is validation? 

Validation is the process of testing the actual software by executing the application. 

It verifies whether the developed software satisfies customer requirements and performs as expected. 

Validation answers the question: 

“Are we building the right product?” 

Examples include: 

• Functional Testing  

• System Testing  

• User Acceptance Testing (UAT)  

11. What is black box testing? 

Black Box Testing is a software testing technique in which the tester verifies application functionality without knowing the internal source code or implementation. 

The tester provides inputs, observes outputs, and compares them with the expected results. 

Amazon Example: 

Testing the product search feature without knowing how Amazon’s search algorithm works internally. 

12. What is white box testing? 

White Box Testing is a testing technique where the tester has knowledge of the application’s internal code and program logic. 

It is generally performed by developers or automation engineers. 

White box testing verifies: 

• Code logic  

• Conditions  

• Loops  

• Branch coverage  

• Code coverage  

Its objective is to improve software quality and identify programming errors. 

13. What is functional testing? 

Functional Testing verifies whether application features work according to the specified business requirements. 

It focuses on validating the functionality that users interact with. 

Amazon Examples: 

• Login  

• Product Search  

• Add to Cart  

• Checkout  

• Payment  

• Order Tracking  

• Returns and Refunds  

Functional testing ensures that all customer-facing features behave correctly. 

14. What is non-functional testing? 

Non-Functional Testing evaluates the quality attributes of an application rather than its functionality. 

It measures how well the application performs under different conditions. 

Examples include: 

• Performance Testing  

• Load Testing  

• Stress Testing  

• Security Testing  

• Usability Testing  

• Compatibility Testing  

For Amazon, non-functional testing is especially important because the platform must support millions of users simultaneously while maintaining speed, security, and reliability. 

15. What is regression testing? 

Regression Testing is the process of re-testing existing features after code changes or bug fixes to ensure that previously working functionality continues to work correctly. 

Amazon Example: 

If Amazon updates the payment system, regression testing ensures that existing features such as login, product search, shopping cart, checkout, and order tracking still function correctly. 

Regression testing helps maintain software stability after every release. 

Slightly Advanced Amazon QA Interview Questions (For Freshers) 

16. What is smoke testing? 

Smoke Testing is a preliminary level of testing performed on a new software build to verify that the application’s critical functionalities are working correctly. 

Its objective is to determine whether the build is stable enough for detailed testing. 

If smoke testing fails, the build is rejected and returned to developers. 

17. What is sanity testing? 

Sanity Testing is a quick testing process performed after small code changes or bug fixes to verify that the modified functionality works correctly. 

Unlike regression testing, sanity testing focuses only on the affected area instead of the entire application. 

18. What is exploratory testing? 

Exploratory Testing is an informal testing technique where testers explore the application without predefined test cases. 

During exploratory testing, testers simultaneously learn the application, design tests, and execute them. 

It is useful for discovering unexpected defects that structured test cases may not identify. 

19. What is positive testing? 

Positive Testing verifies that the application behaves correctly when valid inputs are provided. 

Amazon Example: 

Entering a valid email address and password should successfully log the customer into their Amazon account. 

20. What is negative testing? 

Negative Testing verifies how the application behaves when invalid or unexpected inputs are provided. 

Amazon Example: 

Entering an incorrect password should display an appropriate error message instead of allowing the customer to log in. 

21. What is severity? 

Severity indicates how serious a software defect is and how much impact it has on the application’s functionality. 

Common severity levels include: 

• Critical  

• High  

• Medium  

• Low  

Severity is generally assigned by the tester based on the technical impact of the defect. 

22. What is priority? 

Priority indicates how quickly a defect should be fixed based on its business importance. 

Priority levels generally include: 

• High  

• Medium  

• Low  

Priority is usually assigned by the Project Manager or Product Owner. 

23. What is the difference between severity and priority? 

Although both terms are related to defects, they represent different aspects. 

• Severity refers to the impact of the defect on application functionality.  

• Priority refers to how urgently the defect should be fixed.  

For example, a spelling mistake on Amazon’s homepage may have low severity but high priority because it is visible to millions of customers. 

24. What is UAT? 

User Acceptance Testing (UAT) is the final phase of software testing performed by business users or end users. 

Its objective is to verify that the application satisfies business requirements before it is released to production. 

Successful UAT indicates that the software is ready for customer use. 

25. What is a test environment? 

A test environment is the setup in which software testing is performed. 

It generally includes: 

• Application under test  

• Test server  

• Database  

• Browser  

• Operating System  

• Network configuration  

• Test data  

• Testing tools  

A properly configured test environment helps ensure accurate and reliable testing. 

26. What is retesting? 

Retesting is the process of testing the same defect after the developer fixes it. 

Its objective is to verify that the reported issue has been resolved successfully. 

Retesting focuses only on the defect that was fixed. 

27. What is the defect life cycle? 

The Defect Life Cycle describes the complete journey of a software defect from identification until closure. 

Typical defect stages include: 

• New  

• Assigned  

• Open  

• Fixed  

• Retest  

• Closed  

If the issue still exists after retesting, the defect may be reopened and sent back to the developer. 

28. What is boundary value analysis? 

Boundary Value Analysis (BVA) is a test design technique that verifies input values at their minimum, maximum, and boundary limits because defects often occur at these boundaries. 

Example: 

If the valid order quantity is between 1 and 10, the boundary values to test are: 

• 0  

• 1  

• 2  

• 9  

• 10  

• 11  

Testing these values helps identify defects related to input limits. 

29. What is equivalence partitioning? 

Equivalence Partitioning is a test case design technique that divides input values into valid and invalid groups called partitions. 

Instead of testing every possible value, one representative value from each partition is selected. 

This approach reduces the number of test cases while maintaining effective test coverage. 

30. What is release testing? 

Release Testing is the final round of testing performed before deploying software to the production environment. 

Its objectives include: 

• Verifying critical business functionalities.  

• Ensuring major defects have been fixed.  

• Confirming application stability.  

• Ensuring readiness for customer use.  

Release testing helps minimize production issues and improves software quality. 

Scenario-Based Amazon Testing Interview Questions for Freshers 

31. How will you test Amazon login functionality? 

To thoroughly test Amazon’s login functionality, I would verify both positive and negative scenarios to ensure that the feature is secure and works correctly under different conditions. 

Some important test scenarios include: 

• Verify login using a valid username and password.  

• Verify login using invalid credentials.  

• Leave username and password fields blank and check validation messages.  

• Verify password masking functionality.  

• Validate appropriate error messages for incorrect login attempts.  

• Verify the Forgot Password functionality.  

• Test the Keep Me Signed In option, if available.  

• Verify account lock after multiple failed login attempts.  

These scenarios help ensure that the login feature is secure, reliable, and user-friendly. 

32. How will you test the “Add to Cart” feature? 

To test Amazon’s Add to Cart functionality, I would verify different customer actions and shopping scenarios. 

Some important test scenarios include: 

• Add one product to the shopping cart.  

• Add multiple products.  

• Increase and decrease product quantity.  

• Remove a product from the cart.  

• Verify that the cart total updates correctly.  

• Verify cart behavior after applying coupons.  

• Check that out-of-stock products cannot be added.  

• Verify cart persistence after logging out and logging back in.  

These tests ensure that the shopping cart functions accurately and provides a seamless shopping experience. 

33. What if a developer says your bug is not valid? 

If a developer says my bug is not valid, I would first verify the issue again to ensure that it is reproducible and not caused by incorrect test data or environment settings. 

Then I would: 

• Recheck the issue carefully.  

• Verify the test environment.  

• Share clear and detailed reproduction steps.  

• Attach screenshots or a screen recording.  

• Explain the expected result and actual result clearly.  

• Discuss the issue professionally with the developer if further clarification is needed.  

The objective is to resolve the disagreement using clear evidence and effective communication. 

34. How will you test the Amazon mobile app? 

Testing Amazon’s mobile application involves verifying functionality, usability, compatibility, and performance across different devices and network conditions. 

Important testing scenarios include: 

• Verify app installation.  

• Verify app launch without crashes.  

• Test product search functionality.  

• Verify product filtering and sorting.  

• Test Add to Cart and Checkout features.  

• Verify handling of network changes (Wi-Fi to mobile data and vice versa).  

• Test app behavior in the background and foreground.  

• Verify push notifications.  

• Test screen rotation and responsiveness on different devices.  

• Verify application performance on different Android and iOS versions.  

Performing these tests helps ensure that Amazon customers receive a smooth, reliable, and consistent shopping experience regardless of the device they use. 

Sample Test Cases for Freshers  

Login Test Case Example 

A test case is a document that describes how to verify whether a particular functionality works correctly. It contains the test steps, expected results, preconditions, and test data required to validate a feature. Writing clear and detailed test cases helps testers perform testing consistently and ensures that important functionalities are thoroughly verified. 

The login page is one of the most critical modules in any application because it controls user authentication and account security. During interviews, freshers are often asked to write simple login test cases. 

Below are some basic login test cases. 

In addition to these basic scenarios, testers should also verify password masking, the Forgot Password feature, Remember Me functionality, account lock after multiple failed attempts, session timeout, and login using the Enter key. 

Mobile App Test Case Example 

Amazon’s mobile application is used by millions of customers to search for products, place orders, make payments, and track deliveries. Mobile application testing ensures that all these features work correctly across different devices, operating systems, screen sizes, and network conditions. 

Some beginner-level mobile application test cases are shown below. 

Additional mobile testing scenarios include: 

• Verify login and logout functionality.  

• Test product search.  

• Verify Add to Cart and Checkout.  

• Test application under different internet connections.  

• Verify push notifications.  

• Check application behavior during incoming phone calls.  

• Verify background and foreground functionality.  

• Test the application on different Android and iOS versions.  

• Verify battery and memory usage.  

Testing these scenarios helps ensure a smooth and consistent shopping experience for customers. 

API Test Case Example (Beginner Level) 

API testing verifies whether backend services process requests correctly and return the expected responses. Since Amazon’s applications rely heavily on APIs for searching products, managing inventory, processing payments, and tracking orders, understanding basic API testing is valuable even for freshers. 

Some beginner-level API test cases include: 

Freshers should also be familiar with common HTTP status codes, such as: 

• 200 – OK: Request completed successfully.  

• 201 – Created: Resource created successfully.  

• 400 – Bad Request: Invalid request.  

• 401 – Unauthorized: Authentication failed.  

• 403 – Forbidden: Access denied.  

• 404 – Not Found: Requested resource not available.  

• 500 – Internal Server Error: Server-side problem.  

Knowledge of these status codes is frequently tested during software testing interviews. 

UI Test Case Example 

User Interface (UI) testing verifies that all visual elements of an application appear correctly and provide a good user experience. It focuses on checking buttons, menus, fonts, images, colors, layouts, responsiveness, and navigation. 

Below are some beginner-level UI test cases. 

Additional UI validation scenarios include: 

• Verify font style and font size.  

• Check image visibility.  

• Verify menu navigation.  

• Validate hyperlinks.  

• Verify search box alignment.  

• Check button placement.  

• Verify page responsiveness.  

• Ensure color consistency throughout the application.  

Good UI testing improves usability and enhances the overall customer experience. 

Bug Report Writing Example for Freshers 

A bug report is a document used by testers to communicate software defects to developers. A clear, detailed, and well-structured bug report helps developers reproduce the issue quickly and fix it efficiently. 

Sample Bug Report Format 

Bug ID: BUG_501 

Title: Add to Cart button not responding 

Module: Product Details 

Environment: Chrome Browser / Windows Operating System 

Severity: High 

Priority: High 

Steps to Reproduce 

1. Search for a product.  

2. Open the product page.  

3. Click the Add to Cart button.  

Expected Result 

The selected product should be added to the shopping cart successfully, and the cart count should increase. 

Actual Result 

Nothing happens after clicking the Add to Cart button. The product is not added to the shopping cart, and no confirmation message is displayed. 

Why Is a Good Bug Report Important? 

A good bug report enables developers to reproduce the defect quickly and understand exactly what went wrong. It improves communication between testers and developers and helps reduce the time required to resolve defects. 

A complete bug report should include: 

• Bug ID  

• Bug Title  

• Module Name  

• Environment Details  

• Severity  

• Priority  

• Steps to Reproduce  

• Expected Result  

• Actual Result  

• Screenshots or screen recordings (if available)  

Tips to Answer Confidently in Amazon Testing Interviews 

Amazon interviewers look for candidates who can think logically, communicate clearly, and always keep the customer experience in mind. While answering interview questions, explain not only what you would test but also why it is important for the customer. 

Some useful interview tips include: 

• Think from the customer’s perspective while explaining testing scenarios.  

• Answer questions clearly using simple and structured language.  

• Use real-world Amazon examples whenever possible.  

• Do not guess answers if you are unsure; be honest and explain your approach.  

• Revise software testing fundamentals before the interview.  

• Practice writing test cases and bug reports.  

• Explain your thought process step by step.  

• Stay calm and communicate confidently.  

Strong communication and logical thinking often make a positive impression during Amazon QA interviews. 

Quick Revision Sheet (Last-Minute Prep) 

Before attending your Amazon software testing interview, quickly revise these important concepts: 

• Software testing ensures software quality and reliability.  

• Manual testing is the best starting point for freshers.  

• A test case contains test steps, test data, and expected results.  

• A bug occurs when the expected result is different from the actual result.  

• Severity indicates the impact of a defect on application functionality.  

• Priority indicates how urgently the defect should be fixed.  

• Regression testing verifies that existing functionality continues to work after code changes.  

• Smoke testing checks whether a new software build is stable enough for detailed testing.  

• Sanity testing verifies specific functionality after minor changes.  

• Verification checks documents, while validation checks the actual software application.  

Spending a few minutes reviewing these concepts before your interview can help you answer questions more confidently and improve your overall performance. 

FAQs – Amazon Testing Interview Questions for Freshers 

Q1. Does Amazon hire freshers for testing roles? 

Yes, Amazon regularly hires freshers for software testing and Quality Assurance (QA) roles. Every year, Amazon recruits graduates from engineering colleges and universities for positions such as QA Engineer, Software Test Engineer (STE), Quality Analyst, Junior Automation Tester, and Software Development Engineer in Test (SDET), depending on the candidate’s technical skills and qualifications. 

Freshers usually begin their careers by working on manual testing activities, where they learn how to understand requirements, write test cases, execute tests, identify defects, and report bugs. They also gain exposure to Agile development practices, software development life cycles, defect management tools, and real-world software applications. 

To improve their chances of getting selected, candidates should have: 

• A strong understanding of software testing fundamentals.  

• Knowledge of SDLC and STLC.  

• Basic understanding of manual testing concepts.  

• Good logical thinking and analytical skills.  

• Strong communication and problem-solving abilities.  

• A willingness to learn new tools and technologies.  

Having internships, academic projects, or certifications in software testing can also strengthen a fresher’s profile for Amazon QA roles. 

Q2. Is coding required for Amazon QA freshers? 

No, coding is generally not required for entry-level Manual QA roles at Amazon. Freshers applying for manual testing positions are expected to understand software testing concepts rather than advanced programming. Their day-to-day responsibilities mainly involve understanding business requirements, preparing test cases, executing manual tests, reporting defects, and verifying bug fixes. 

Typical responsibilities of a Manual QA Engineer include: 

• Understanding functional requirements.  

• Writing and reviewing test cases.  

• Executing manual test cases.  

• Reporting software defects.  

• Performing smoke and regression testing.  

• Verifying fixed defects.  

• Collaborating with developers and business analysts.  

Although coding is not mandatory initially, learning programming languages such as Java, Python, or JavaScript can significantly improve career growth. These skills become important when moving into automation testing or SDET roles. 

Freshers are encouraged to gradually learn: 

• Java or Python  

• Selenium WebDriver  

• TestNG or JUnit  

• SQL  

• API Testing using Postman  

• Git  

• CI/CD concepts  

Therefore, coding is not required to start, but it is highly beneficial for long-term career advancement. 

Q3. Can freshers move to automation roles at Amazon? 

Yes, freshers can successfully transition into automation testing roles at Amazon after gaining experience and learning automation tools. Many experienced Automation Test Engineers and Software Development Engineers in Test (SDETs) begin their careers as manual testers before moving into automation. 

A recommended learning path is: 

1. Learn software testing fundamentals.  

2. Build a strong understanding of manual testing.  

3. Practice writing test cases and reporting defects.  

4. Learn a programming language such as Java or Python.  

5. Learn Selenium WebDriver.  

6. Study TestNG or JUnit.  

7. Learn API Testing using Postman.  

8. Understand SQL, Git, Maven, and CI/CD tools.  

Automation testing helps improve testing speed, accuracy, and efficiency by automating repetitive test cases. Since Amazon frequently releases updates to its applications and services, automation testing plays a major role in maintaining software quality. 

By continuously improving their technical skills and gaining project experience, freshers can confidently move into Automation Test Engineer and SDET roles at Amazon. 

Q4. Is testing a long-term career at Amazon? 

Yes, software testing is an excellent long-term career at Amazon with numerous opportunities for growth and specialization. As one of the world’s largest technology companies, Amazon continuously develops new products, cloud services, mobile applications, and large-scale distributed systems, creating a constant demand for skilled QA professionals. 

A typical career progression in Amazon’s testing domain may include: 

• QA Engineer  

• Software Test Engineer (STE)  

• Senior QA Engineer  

• Automation Test Engineer  

• Software Development Engineer in Test (SDET)  

• Senior SDET  

• Automation Lead  

• Test Lead  

• QA Manager  

• Test Architect  

• Quality Engineering Manager  

In addition to promotions, testers can specialize in advanced areas such as: 

• Automation Testing  

• API Testing  

• Performance Testing  

• Security Testing  

• Mobile Application Testing  

• Cloud Testing  

• AI-assisted Testing  

Amazon encourages continuous learning and innovation, allowing QA professionals to work with modern technologies such as AWS, automation frameworks, DevOps practices, and large-scale distributed systems. With consistent learning and experience, software testing can become a highly rewarding long-term career that offers excellent salary growth, technical expertise, and leadership opportunities.